Contact information
At PrimeRip, we’re committed to providing excellent customer service. If you have any questions about your order, our products, shipping, returns, or anything else, our support team is here to help.
Customer Support
Email: contactsupport@PrimeRip.shop
We aim to respond to all customer inquiries within 1–2 business days.
Business Address
PrimeRip
501 Madison St
Red Bluff, CA 96080
United States
Support Topics
Our customer support team can assist you with:
- Order status and tracking
- Product availability
- Shipping inquiries
- Returns and refunds
- Damaged or incorrect items
- Order cancellations
- General questions about our products and services
Before Contacting Us
To help us assist you as quickly as possible, please include the following information in your email whenever applicable:
- Your full name
- Order number
- Email address used for the purchase
- A detailed description of your request
If your inquiry concerns a damaged or incorrect item, please attach clear photos of the product and its packaging.
Business Hours
Our support team monitors inquiries during regular business days.
We strive to respond to all messages as promptly as possible, typically within 1–2 business days.
Thank you for choosing PrimeRip. We appreciate your business and look forward to assisting you.